Ombok
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Child Safety Standards
Ombok has zero tolerance for child sexual abuse and exploitation ("CSAE"). This page sets out the standards we hold ourselves and our users to, how to report CSAE, and how we cooperate with law enforcement. It is published in line with the Google Play Child Safety Standards policy.
1. Who Ombok is for
Ombok is an adults-only (18+) service. You must be at least 18 years old to create an account or use the app. Accounts found to belong to a person under 18 are closed and the underlying data deleted. See our Terms of Service for the full eligibility rules.
2. Prohibited content and conduct
The following are strictly prohibited on Ombok, regardless of whether they appear in a private message, a public Wave, a profile, a username, or any other surface:
- Child sexual abuse material ("CSAM"), including any audio, text, image, link, or other content that sexualises a minor or depicts the sexual abuse or exploitation of a minor.
- Grooming: any attempt by an adult to develop a sexual or exploitative relationship with a minor, including sexualised conversation, requests for sexual content, or attempts to move a minor to another platform for such purposes.
- Sextortion: threatening to release intimate content (real or fabricated) to coerce a person, especially a minor.
- Trafficking, solicitation, or any commercial sexual exploitation of a minor.
- Sharing, requesting, linking to, or promoting CSAM or any of the above.
Violations result in account termination, preservation of relevant data where lawfully required, and reports to the appropriate authorities (see Section 5).
What is allowed. Discussion of these issues is permitted and, in many cases, valuable. This includes survivor testimony and lived-experience accounts; journalism, documentary, news, and commentary; educational, scientific, and clinical material; harm-reduction and recovery resources; and artistic, satirical, or comedic work, provided the content does not itself depict, sexualise, or endorse the abuse or exploitation of minors. Mere reference to a difficult topic, including dark or critical comedy that punches at perpetrators, is not a violation of these Standards.
3. How to report CSAE
If you encounter CSAE on Ombok, please report it immediately. These reports are treated with the highest urgency and reviewed before any other category.
- In the app: use the Report action on a user, message, or Wave and choose the "Child safety" category so the report is escalated automatically.
- By email: report@ombok.app with the subject line "Child safety". Please include the offending username, a description of the content (what you saw or heard), and (where possible) when and where on Ombok it happened.
- If a child is in immediate danger, contact your local emergency services first.
You can report anonymously. Reports made in good faith will not result in any negative action against the reporter.
4. End-to-end encryption and CSAE
Private one-to-one messages on Ombok are end-to-end encrypted, which means we cannot read their contents. We rely on user reports to act on CSAE in private conversations: when a recipient reports a private message, the relevant material is decrypted on the reporter's device and submitted to us as evidence. Public Waves and profile content are not end-to-end encrypted and may be reviewed by us. We will not weaken end-to-end encryption; instead, we provide user-side safety features such as in-app reporting and the ability to block other users.
5. Cooperation with law enforcement
Ombok is operated from Germany. When we have actual knowledge of apparent CSAM or related conduct, we identify the appropriate national hotline through the INHOPE network and report accordingly, preserve the relevant account data and content for the period required by law, and respond to lawful legal process from competent authorities. As Ombok grows we expect to establish direct reporting channels with national authorities; we will update this page when we do.
Members of the public can also report CSAM directly to:
- Bundeskriminalamt (BKA): bka.de
- jugendschutz.net: jugendschutz.net
Outside Germany, see the INHOPE directory of national hotlines.
6. How we handle reports
- Reports tagged "Child safety" are treated with the highest urgency and triaged before any other category.
- Enforcement is contextual. Each report is reviewed by a person; we weigh the content, framing, and apparent intent against these Standards rather than relying on keyword matching or automated take-downs.
- We update these Standards when the law or the Service changes materially.
7. Designated point of contact
For child-safety matters, including law-enforcement requests and questions about these Standards, contact:
Designated contact: Darren Yim
Email: report@ombok.app (subject: "Child safety")
Postal address: see the Imprint.